Planned System Maintenance: 27-Nov-2011 5:00-10:00 a.m.
eServices, ISRS, Resource25, u.*, and Brio applications will be unavailable due to scheduled system maintenance starting at 5:00 a.m. on Sunday, November 27th. The system is expected to be available by 10:00 a.m.
STUDENT IMPACT: During this time, students will not be able to submit applications, search for classes, register, or pay for classes.
STAFF/FACULTY IMPACT: All student, faculty, and administrative applications will be affected, including eServices (web registration, class schedule, web grades, web payment, student housing, etc.). System applications such as HR-SCUPPS, Finance, Accounting, Student Housing, Student Payroll, etc., will not be available.
Registration, payment, billing, etimesheet and other eServices are down.
Students cannot register for courses, pay tuition and access other online services.
Staff cannot access Uniface applications, and ISRS batch processes and external integrations will not run until the database issues are resolved.
ISRS SOAP-based services such as authentication and LADE processes are unavailable, and this may affect campus applications or data currency.
REPL access continues, but data are only current up to the start of the outage at 4:00AM, 11-07-2011. This may affect campus applications' data currency as the data will not be updated until the database and applications are restored.
11/08 - 8:06AM - Systems are up and functioning normally. REPL continues to function and is replicating.
11/08 - 6:50AM Update: We have recovered the systems and are in process of bringing applications up in a carefully planned order. We anticipate applications will be available at approximately 9:00am
11/07 - 9:30PM Update: eServices/ISRS and other enterprise services mentioned above remain down. We continue to troubleshoot with Oracle. This is our highest priority and will continue to work with Oracle 7/24.
11/07 - 5:30PM Update: We continue to troubleshoot with Oracle to identify the root cause of the outage.
11/07 - 2:30PM Update: We are waiting for guidance from Oracle support on next steps. Estimated up time is undetermined.
11/07 - 11:45AM Update: We have opened two severity 1 incidents with Oracle. We continue to seek the root cause. We do not have an estimated up time.
11/07 - 09:15AM Update: We currently do not have an estimated up time.
11/07 - 07:30AM: ISRS/eServices is experiencing log in and connectivity issues. We are working on the problem.