MnSCU System Status

2009-11-01 D2L Unavailable 05:00-09:00

D2L will be unavailable to users Sunday, November 1 from 5 AM to 9 AM.
The D2L system will be switched back from the Failover environment to the Production environment. Please plan your usage accordingly.

2009-10-24 Data Center Shutdown, Update

MnSCU hosts the majority of their applications  in a data center at the University of Minnesota.  This facility is undergoing a planned electrical upgrade this weekend.

The downtime began on Saturday, October 24th at 4:00 AM.

Update 02:15pm Oct 25th: All applications are available.

Update 09:00 am Oct 25th: The electricians have determined that they need to modify the wiring on the Uninterruptible Power Supply that protects the data center from power interruptions. Estimated application availability time is 2pm Sunday, Oct 25th

Update 07:00 Oct 25th: The University of Minnesota has begun powering up data center infrastructure.  The electrical maintenance is about 8 hours behind schedule. Estimated application availability time is NOON Sunday, Oct 25th.

Update 11:30pm: The contractor has encountered an unexpected wiring issue in the WBOB data center, and they estimate that they have fallen approximately 5 hours behind schedule. Estimated application availability time is 9 am Sunday, Oct 25th. Update 04:03 pm: D2L performance issues appear to be resolved.

Update 03:30 pm: D2L is experiencing performance issues that are causing pages to display 'HTML 500 - Internal Error' errors. IT staff are working to resolve the problem.

Update 11:23 am: Work in the WBOB data center is proceeding on schedule. Update 09:00 am: eFolio Version 2 is experiencing unanticipated authentication related issues. The application has been taken off line until they can be resolved.

Update 08:30 am: D2L experienced temporary caching issues that caused pages to display 'Term not found' errors. The caching issues have been resolved.

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MnSCU Applications that are unavailable for the duration of the outage;

• ISRS (including online services such as registration, application, grades)
• DARS, CAS (u.Select, u.Achieve)
• CEB
• Fundware
• Resource25
• ISEEK
• REPL, Warehouse
• BRIO, APPS
• Prinsys
• Collage
• eFolio (Version 1)

MnSCU Applications that are available during the outage:

• Desire2Learn (D2L)
• MnSCU Listservers
• eFolio (Version 2)
• MnSpace
• GPS Life Plan
• IAM (StarID)

2009-10-23 D2L Unavailable 21:00-22:00

D2L will be unavailable to users from 9-10 PM on Friday, October 23 to switch to the D2L Failover system. D2L will be available during the 2009-10-24 Data Center Shutdown, Electrical Upgrade. D2L will run on the failover system from 10 PM Friday, October 23 until 5 AM Sunday, November 1.

2009-10-24 Data Center Shutdown, Electrical Upgrade

MnSCU hosts the majority of their common technology applications (including ISRS and D2L) in a data center at the University of Minnesota.  This facility needs to undergo electrical upgrades the weekend of October 24/25.

The downtime will begin on Saturday, October 24th at 4:00 AM.

All services will be available by 7:00 AM on Sunday, October 25th.

For Desire2Learn only, there will be alternate outages on October 23rd from 9:00 to 10:00 PM to transfer the production system to the secondary data center and on November 1st from 5:00 to 9:00am to transfer the system back to the primary data center

MnSCU Applications that will be unavailable for the duration of the outage;

• ISRS (including online services such as registration, application, grades)
• DARS, CAS (u.Select, u.Achieve)
• CEB
• Fundware
• Resource25
• ISEEK
• REPL, Warehouse
• BRIO, APPS
• Prinsys
• Collage
• eFolio (Version 1)

MnSCU Applications that will be available during the outage:

• Desire2Learn (D2L)
• MnSCU Listservers
• eFolio (Version 2)
• MnSpace
• GPS Life Plan
• IAM (StarID)

ISRS and eServices System Status

ISRS and eServices are currently available and running normally.

Please report any ISRS issues to the MNSCU ISRS Helpdesk or call 877-GO MNSCU (877-466-6728)

2009-09-20 D2L Unavailable 05:00-09:00

D2L Unavailable Sunday, September 20 from 5 AM to 9 AM.
Routine maintenance will be performed during this reserved window on Sunday morning. Please plan your usage accordingly.

2009-08-31 Internet Outage 15:45-16:35

MnSCU Internet connectivity failed for all colleges routed via UofM at approximately 15:45. A Procera bandwidth management device stopped allowing new network connections. The errant device was restarted at 16:35. Connectivity to and from the Internet appears to have returned to normal.

2009-08-31 D2L Login Errors @2:10 PM

Users at several schools reported 500 errors at login, or slow (30 seconds or more) load time for home pages.  Errors reported beginning around 2:10 PM. 
A stored procedure update was blocking some processes.  Issue resolved within 10 minutes.

2009-08-19 State Wide Network Outage, 07:16 -> 07:30am

OET experienced a state wide network outage from 07:16 -> 07:30. The cause appears to be a misconfigured network device that caused a routing loop when brought back on line after a circuit failure. A significant portion of the state backbone was unavailable, including connection to some MnSCU campuses and connections to MnSCU data centers.

OET has taken the misconfigured equipment off line.

2009-08-16 D2L Unavailable 05:00-09:00

D2L will be unavailable to users on Sunday, August 16, from 5 AM to 9 AM to perform routine maintenance. (We are using a reserved weekly Sunday downtime.)